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Financial Services
Medamorph’s experienced staff can work with a variety of medical practices and medical facilities in providing resources to fit any need. We offer the highest quality and integrity available and strive to fulfill the expectations communicated by our clients. We offer financial, consulting and training services in the following areas:
| Accounting |
- Setup and maintenance of accounting software
- Preparation of journal entries
- Financial statement preparation (monthly, quarterly or annually)
- Management and operational reporting
- Cost center analysis
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| Bookkeeping |
- Accounts payable
- Accounts receivable
- Cash management
- Invoicing
- Reconciliation
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| Medical Billing |
- Charge posting – physician and institutional charges
- Electronic billing of HCFA1500 and UB92 claims (daily, bi-weekly or weekly)
- Review of Electronic Medical Claims (EMC) reports for rejections
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| Accounts Receivable & Collections |
- Processing of insurance remittances/Explanation of Payments/Benefits (EOP/EOB)
- Accounts receivable – daily payment posting and reconciliation of payments received/processed
- Preparation of insurance appeals
- Continuous feedback from our staff to yours of insurance rejections and denials to promote continuous improvements and ensure clean claim submissions
- Patient statement processing and collections
- Internal collection processes – setup, maintenance and protocol
- Scheduled aging review
- Aging cleanup - work “old” claims to ensure payment is obtained if at all possible and improve days in aging (DSO)
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Consulting services are also available in all of the above areas to help you obtain maximum efficiency and reimbursement.
The above include some of our most common basic and premium services. These can be individually selected to meet the needs of any organization. Services can be designed to meet any software or process you may have. If you do not see a specific service that you desire, please be sure to ask your sales representative.
Our goal is to provide your practice with excellent customer service and assist you in meeting your organizational goals.
Information Technology
We have an established consulting service as an Application Service Provider (ASP) for such clients as Gastroenterology of the Rockies, St. Vrain Endoscopy Center and Endoscopy Center of the Rockies. Along with our service partners, we provide a variety of products and services at costs appropriate to our clients' needs. Once connected, our clients have access to their network and all of their electronic records. These records are maintained in each client’s secure network. Some examples of records include medical history, referrals, prescriptions, surgical documentation and images and patient correspondence. Any document can be attached to a patient’s electronic chart (scanned image).
These services are available but are not limited to:
Networking
Point to Point T1 connectivity, DSL, Voice-Over IP (VOIP) phone systems, Firewalling, Network Monitoring, wireless connectivity, Video conferencing and VPN Access. We will work with you to help you decide which method is best for your needs and how you plan to grow. |
Software
We are currently providing service through the following software: |
- Intergy Practice Management (a Sage software healthcare solution)
- Intergy Electronic Health Record (a Sage software healthcare solution)
- Medical Manager (a Sage software healthcare product)
- Provation Medical MD (a Wolters Kluwer software product)
- Provation Medical RN (a Wolters Kluwer software product)
- RockyNet Call Center Manager
- RockyNet VOIP phone services
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| Hardware
We support network servers, dedicated servers, routers, switches, desktop computers, laptops, tablets and handhelds. We will work with your needs and wants to help you get the most out of your medical data.
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| Services |
- Secure nightly backup and secondary offsite storage of backup data
- Hosted hardware and software solutions in our generator-protected data center
- Thin client access from your existing office hardware
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| Support
One call support for all your medical hardware/software issues, your communications needs and Call Center problems.
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| Call Center
We provide management of incoming phone calls -- whether a medium-sized practice with multiple doctors or a small, single-doctor practice. You can have all your calls come to a central operator for routing to multiple agents to book your appointments, recalls and cancellations seamlessly without spending money on costly PBX systems. Call statistics and other reporting are available to fine tune your operation. Tie all your appointments in to your Electronic Health Record and track your patients and their history from their first call to their next procedure.
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Human Resources
| Human resources consulting services in the areas of: |
- Recruiting & Hiring
- Job Description Development
- Employee Performance Evaluation Process
- Employee Compensation Planning (including Salary Survey Activity, Salary Range Creation, Salary Increase Programs, etc.)
- Employee Relations
- Management Education
- Benefits Plan Administration
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| Additional service provided in Professional Credentialing. |
Call Center
The call center is the centralized office environment for one or more practices used for the purpose of receiving and transmitting a large volume of phone calls and information in a central telephone operator location. It is used to administer incoming calls, referrals and other documents from patients, physicians, hospitals and other consumers. In addition to telephone operations, the call center can also handle various administrative tasks that help to streamline the flow of work, such as incoming mail and fax distribution.
We offer the call center services as well as consulting services to help you design and implement your own call center.
Organizational Processes and Procedures
A change in technology usually includes a change in processes and procedures. Through technological improvements, we enable our client practices to improve timeliness, efficiencies and effectiveness. We assist practices to become innovative by tying process improvements with technology. Hosting environments allow practices to tap into technology without incurring the expense of acquiring that same technology.
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